Privacy Policy

 

Last updated: 25th May 2023

 

We at www.mylifestories.co.uk value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website and purchase books from our platform. By using our website, you consent to the terms of this Privacy Policy

1. Information We Collect

a. Personal Information: When you make a purchase or create an account on our website, we may collect personal information such as your name, email address, shipping address, and payment details. We only collect the necessary information to fulfill your orders and provide you with a personalized shopping experience.

b. Website Usage Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, and device information. This information helps us improve our website's functionality and tailor our services to better serve you.

 

2. Use of Personal Information

a. Order Processing: We use your personal information to process and fulfill your orders, including shipping and payment processing.

b. Communication: We may use your email address to communicate order updates, shipment details, and respond to your inquiries or customer service requests.

c. Personalization: With your consent, we may use your personal information to personalize your shopping experience, recommend relevant books, and provide targeted marketing communications.

 

3. Data Retention

a.       We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

b. You may request the deletion of your personal information by contacting us [provide contact details]. Please note that we may retain certain information as required by law or for legitimate business purposes.

 

4. Data Security

a. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

b. We use secure sockets layer (SSL) technology to encrypt your payment and sensitive information during transmission.

c. However, please understand that no data transmission or storage method is 100% secure. We cannot guarantee the absolute security of your information.

 

5. Third-Party Services

a. We may use third-party service providers to assist us in operating our website, processing payments, and delivering orders. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.

b. We may also share non-personal information for analytics, marketing, or other business purposes.

 

6. Cookies and Tracking Technologies

a. We use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and collect website usage data.

b. You can manage or disable cookies through your browser settings. However, please note that certain features of our website may not function properly if cookies are disabled.

 

7. Children’s Privacy

a.       Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of collecting personal information from a child, we will take steps to delete it.

 

8. Changes to this Privacy Policy

a. We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on our website with the revised effective date.

b. It is your responsibility to review this Privacy Policy periodically. Your continued use of our website after any modifications constitutes acceptance of the updated Privacy Policy.

 

9.Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at admin@mylifestories.co.uk.